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Policy
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Shipping Information :
Shipping Time:
Standard shipping 5 to 10 business days
Estimated delivery time is 7 to 14 business days
if shipping to a Alaska, Hawaii or APO/FPO address via standard delivery.
Shipping Cost:
$12.99 anywhere in the U.S.(USPS Priority or UPS Ground)
Shipping Label:
Shipment will be under different label.
( discreet !)
Defective Return Procedure:
Return Policy:
All sales are final.We will replace any defective item with a new, identical item, free of charge.
The defective products must be shipped within 10 days
after you received the products to get the exchange.
15 % restocking fee will be imposed on the undeliverable or refused shipment.
Return Procedure: ( defective items )
Please mail to
Customer service ( epictureframes.com)
PK enterprise
25876 The Old Road # 329
Stevenson Ranch, CA 91381
sales@epictureframes.com
with your name, your order number, and the problems.
We will respond within 48 hrs to inform you about the return procedure and where to return the package.
Contact Us:
E-Mail to:
sales@epictureframes.com
By Mail:
Customer service ( epictureframes.com)
PK enterprise
25876 The Old Road # 329
Stevenson Ranch, CA 91381
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